Question 1

What is SteelonCall?

Accepted Answer

SteelonCall, India's largest online steel marketplace, revolutionizes the traditional steel trade by connecting manufacturers, sellers, and customers on a single platform. Offering a diverse range of brands and grades, SteelonCall simplifies the buying and selling process for steel products, making it more efficient and accessible.

Question 2

What is the mode of payment for buying steel?

Accepted Answer

We accept a variety of payment methods including POD, COD, Demand Drafts (D.D.), Bank transfers/RTGS/NEFT, UPI Payments (Google Pay, Phonepe, Paytm, Amazon Pay, BHIM etc.,), Credit Cards/Debit cards/Net Banking (Visa, MasterCard, Rupay)& Other International Cards, Corporate (Business) Credit Cards, Wallets(Mobikwik, Payzapp, Freecharge, JioMoney, Airtel etc.) and more.

Question 3

What is the length of the TMT rods?

Accepted Answer

At SteelonCall, we offer TMT rods that are consistently 12 meters in length. In contrast, the outside market provides TMT rods ranging from 10 to 12 meters, which can lead to weight tampering.

Question 4

How can we rely on the weight of the material received?

Accepted Answer

At SteelonCall, all materials are weighed at public weighment stations before loading to ensure accurate weight and prevent tampering. Customers can verify the weight at the delivery location using public weighment stations for added assurance.

Question 5

Are the payments made to Steeloncall reliable?

Accepted Answer

All payments made to SteelonCall are 100% reliable and transparent. With a strong company profile having credibility since 1939, and extensive experience handling significant projects, we ensure our customers never face any payment difficulties.

Question 6

Do you supply all the premium brands available in the market?

Accepted Answer

Yes, We supply all the premium brands available in the market.

Question 7

Do you provide Immediate delivery to the customers?

Accepted Answer

Yes we deliver within 48 hours after placing an order.

Question 8

Do you provide Credit facility?

Accepted Answer

Yes, we offer credit facility up to 1Crore.

Question 9

Do you provide Test Certificates before order confirmation?

Accepted Answer

Yes we provide test certificates upon confirmation of the order.

Question 10

Can we visit your yard for physically inspecting the material?

Accepted Answer

We do not offer physical inspection of materials as we operate solely as an e-commerce platform.

Question 11

Can a customer place his own vehicle?

Accepted Answer

According to company regulations, customers are not permitted to use their own vehicles to prevent potential mishandling of materials.

Frequently Asked Questions